Customer Stories
SpareBank 1 Forsikring: One Platform and One Truth with BlueJam
Industry & Region: Insurance | Norway
Company Size: ~200 employees
30%
marketshare in Norway
No. 1
customer satisfaction for the 7th year in a row (2025)
100%
equal pay for all employees
At a Glance
SpareBank 1 Forsikring is a wholly owned subsidiary of SpareBank 1 Gruppen and a leading provider of pension and insurance solutions in Norway. With strong local roots and over 90 years of experience, the company offers secure and modern solutions that make pension and insurance simple for both individuals and businesses. Previously, strategy work relied on manual processes in Word, Excel, and PowerPoint, making follow-up time-consuming and fragmented. With BlueJam, SpareBank 1 Forsikring now has a unified and user-friendly platform that streamlines strategy tracking. Implementation was quick, and the team started using the tool as early as day two.
“We don’t call it a system, but a tool.”
Mari Havdal Sollie
Director of Strategy and Business Development | SpareBank 1 Forsikring
Key Results
Strategy work is gathered in one place, with a clear “single source of truth”
Less time spent on updates, more time for strategic decisions
Increased ownership and engagement among employees and leaders
Faster and more efficient leadership meetings, focused on content rather than administration
“Before BlueJam, we spent a lot of time on manual processes and version control in Word, Excel, and PowerPoint. Now everything is gathered in one place, and the team can focus on strategic discussions and decisions instead of chasing updates.”
Mari Havdal Sollie
Director of Strategy and Business Development | SpareBank 1 Forsikring
The Challenge
Before implementing BlueJam, the strategy work at SpareBank 1 Forsikring was characterized by manual and time-consuming processes. The leadership team spent significant time updating and consolidating information across multiple documents, resulting in fragmented data and a lack of overview. This made it difficult to follow up on initiatives and goals effectively and posed a challenge in engaging both leaders and employees with the strategy. At the same time, SpareBank 1 Forsikring aimed to improve the quality of decision-making, ensure alignment with strategic priorities, and create a more dynamic strategy process that could be actively used in daily leadership meetings. There was a clear need for a solution that could gather all information in one place and make the strategy both transparent and practical.
The Solution
BlueJam was selected as the platform to consolidate strategy work and OKRs in one place. With this tool, SpareBank 1 Forsikring gained an intuitive solution that makes it easy to track initiatives and goals. The platform centralizes all information, giving the leadership team full visibility over status, progress, and results. Implementation required minimal training, and the team was up and running from day two. BlueJam enables faster and more effective meetings, focusing on content and decisions rather than administration. At the same time, it increases ownership and engagement among both leaders and employees, creating a shared understanding of the company’s priorities and strategy.
“Previously, we only followed up on strategy three times a year because it was so time-consuming. Now we do it monthly since it’s so easy, and it ensures progress in execution.”
Mari Havdal Sollie
Director of Strategy and Business Development | SpareBank 1 Forsikring
The Results
After implementing BlueJam, SpareBank 1 Forsikring has achieved significant improvements in its strategic work. The company now has a single, unified platform for strategy follow-up across Corporate, Retail, Sales, and Product Development. The leadership team can track OKRs and initiatives more easily and transparently, providing better decision-making foundations and higher-quality discussions. This has also increased ownership and engagement, with over 250 employees across 14 teams actively using BlueJam, making strategy more tangible and alive within the organization. Meetings are faster and more focused, allowing teams to spend their time on strategic priorities rather than administrative tasks. The platform now serves as a central tool to ensure continuous improvement and the successful implementation of the company’s strategic goals.
“BlueJam makes strategy simple, clear, and accessible to everyone.”
Mari Havdal Sollie
Director of Strategy and Business development | SpareBank 1 Forsikring
What's Next?
Going forward, SpareBank 1 Forsikring will continue to use BlueJam to ensure the achievement of strategic goals across the organization. The platform serves as a tool for rolling out annual objectives, maintaining engagement, strengthening collaboration, and freeing up time for value-creating activities. The company also aims to use BlueJam as a foundation for addressing future challenges in an increasingly competitive insurance market, ensuring that strategic work remains practical, clear, and alive for the entire organization.
"Now we are moving from the implementation phase to regular operations and will start a new goal-setting process. We are excited to see how the experiences from the first half-year will further improve our strategy moving forward."
Mari Havdal Sollie
Director of Strategy and Business development | SpareBank 1 Forsikring
About SpareBank 1 Forsikring
SpareBank 1 Forsikring is a key player in Norway’s insurance industry, offering a wide range of products and services to individuals and businesses. As part of the SpareBank 1 alliance, their mission is to provide financial security with a strong focus on trust, collaboration, and long-term value.
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