Subprocessors for TeamUp2 AS

This page lists the subprocessors used when TeamUp2 AS acts as the data processor for customer personal data.

Customers may contract with either BlueJam Inc or TeamUp2 AS depending on the applicable agreement. This page applies only where TeamUp2 AS is the processor.

For questions about this list, please contact privacy+teamup2@bluejam.io.

TeamUp2 AS Subprocessor List

Last updated: 2026-05-03

TeamUp2 AS, the Data Processor, may use the following subprocessors, either directly or through its affiliate subprocessor, BlueJam Inc. This Subprocessor List is incorporated by reference into the applicable Data Processing Agreement and may be updated from time to time in accordance with the notice and objection procedure set out in that agreement.

Subprocessor NameType of ServiceProcessing LocationEntity AddressContact InfoTransfer MechanismDocumentation & Subprocessors
Google Ireland LimitedCloud computing, data storage, hosting, API services, AI servicesBelgiumGordon House, Barrow Street, Dublin 4, Irelanddata-protection-office@google.comN/A (Intra-EEA Transfer)Public GDPR-documentation and subprocessor lists
*MicrosoftIntegration with customer's Microsoft Entra ID for sign-in (opt-in)Location where customer's Entra ID is hostedOne Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, IrelandDPOffice@microsoft.comN/A (Processing within Tenant)Public GDPR-documentation and subprocessor lists
Datadog, Inc.Error tracking, performance monitoring, user analyticsEurope: Germany, Ireland620 8th Avenue, Floor 45, New York, NY 10018, USAprivacy@datadoghq.comN/A (Intra-EEA Transfer)GDPR / DPA / Privacy / Sub-processors
*OpenAI, LLCArtificial intelligence services**USA3180 18th St., San Francisco, CA 94110, USAprivacy@openai.com; dpo@openai.com; legalprivacy@openai.comSCCsSigned DPA / Security / Enterprise Privacy / Trust Portal / Sub-processors
BlueJam Inc (Affiliate Subprocessor)Operational access, support, troubleshooting, maintenanceUSA526 47th Rd, Suite 1B, Long Island City, NY 11101, USAprivacy@bluejam.ioSCCsIntra-group DPA / SCCs
Toca Digital LTDAEngineering support, production monitoring, troubleshooting, and maintenanceBrazilAvenida Marechal Floriano 143, Sala 201, Centro, Rio de Janeiro / RJ, 20080-005, Brazilthiagomarano+privacy@gmail.comAdequacy Decision (Brazil)Vendor DPA
*Lettermint B.V.Email delivery and related email processingEU/EEAWillemsvaart 16B, 8019 AB Zwolle, Netherlandsprivacy@lettermint.coN/A (Intra-EEA Transfer)Signed DPA / Trust Center / Sub-processors

Notices

  • Reviews: All subprocessors are reviewed annually to confirm ongoing compliance with GDPR and security requirements.
  • Encryption: All subprocessors are required to maintain encryption standards equivalent to BlueJam's core security policy.
  • Data Safeguards: BlueJam is designed to minimize personal data sent to AI providers. Data is limited to customer-provided strategy text and related content used for the enabled AI feature and is not used to train models.
  • Retention: Data sent to OpenAI may be retained for up to 30 days for abuse detection purposes.
  • Choice: Clients may opt out of functionality provided by subprocessors marked with an asterisk (*) by contacting support@bluejam.io.

Notice regarding updates

This page reflects BlueJam’s current subprocessor list and may be updated from time to time. Customers subject to an applicable Data Processing Agreement will be notified in advance of new subprocessors in accordance with the notice and objection procedure set out in the applicable agreement.

Change History

2026-05-03Replaced Twilio SendGrid with Lettermint B.V. for email delivery following the completed migration.